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Category Archives: Logistics

Navigating Supply Chain Risks

Navigating Supply Chain Risks

By Rick Aquino
Sr. Business Development Executive at Loyalty Logistics 

Looking back on the past 5 years, it has been full of surprises & challenges indeed. The world of Supply Chain Management was faced with serious challenges and risk mitigation creativity to adapt quickly with the changes in the transport and logistics world. The attack of COVID-19 caused many uncertainties in nearly all areas of our lives, and many faced unprecedented supply chain mind benders. There were the usual severe weather conditions that caused floodings, typhoons, hurricanes, tornadoes, landslides, forest fires, etc., that shut down roads that negatively impacted many company operations. How about the Port closures on the west coast of North America (California) that held hostage many container carrying ships at bay or stuck for months in container terminals? Quick actions for container diversions were immediately put into action to avert heavy losses.

So while the weather system we saw recently — along with the lingering effects of the global pandemic and exacerbated by serious truck driver shortage — it is abnormal and yet seems to be the signs of the future, but it doesn’t hurt to be prepared especially for the coming holidays and the tough winter season. It is important that you prioritize in selecting a transport supplier/provider that has the highest regard for honest, candid, and timely communication that you can trust. In these times- accurate, timely, true information is the key to a healthy supply chain. Just like the root word of LOGISTICS- information must make sense- LOGIC!

Managing the Perfect Storm: Freight Broker vs. Asset Based

It is critical to understand the roles and advantages of each. Freight brokers do not own their own equipment. An asset carrier owns and operates the tractors and trailers in their fleet and employs the drivers that move the freight. The shipper has the option to work directly with the carrier or with a Freight Broker when they need freight moved.

The freight broker’s responsibility is to help ensure a seamless flow of freight by working cooperatively with a diligently selected network of trucking partner companies. Depending on the type of freight broker partner, with a single contact- you will have quickest access to capacity across US, Canada & Mexico and secure best freight rates with matching services available.  

An asset-based carrier has limited trucking lanes it can cover and will only move freight on lanes that fit into each of their own serviceable operational lanes.  They also have limitations on the choice of equipment (trailer) they can provide. Why the need to have extra staff just to make so many calls when you can call your friendly Freight Broker?

A Freight Broker’s portfolio of services and lanes are boundless by providing capacity from any point and to across the continent. They will take charge in assuring freight is delivered cost-effectively, safely, and efficiently across borders, and in a timely manner. With experience and advance preparation, no matter the hiccups and obstacles that may hinder or deviate from the schedule of operation, from pick up till delivery- the “pillow service”- a client can sleep well knowing freight’s movement is diligently cared for. With their 24/7 exposure to the market trends, with their finger on the pulse of the industry, the use of technology to assure your freight is moved by legit certified carriers (why risk putting your freight on-board an ill-insured or “rogue” carrier?), the flexibility to customize services to adapt to shipper needs (whether refrigerated or frozen, in-bond, open deck trailers for the oversize/heavy hauls, required permits for HazMat cargo, etc.,) which ultimately will be a positive impact to any shipper’s bottom line- save money, time and resources.

To thrive and survive in this very competitive world requires an efficient supply chain. To achieve this, you need a strong transport and logistics partner with a “leading edge” mentality. One that possesses character with key attributes of experience, great regard and respect for open communication, smart, fast to react, discipline, honest, commitment to customer service and reliability.

Loyalty Logistics is an asset-based/ brokerage transport company that manages its own fleet of trucks and trailers with offices in USA, Canada & Mexico. Loyalty Logistics continually strive and always on a constant mission to improve and deliver the highest level of service to our customers. We ensure that the support you need and rely on is available “every time on time.” Our Loyalty is providing services with true information you need to work with the market, to avail capacity so you can conduct and navigate your business more efficiently and effectively.

How to Choose the Right Shipping Partner for Your Business

How to Choose the Right Shipping Partner for Your Business

In the fast-paced world of e-commerce and global trade, one of the most critical decisions a business owner can make is selecting the right shipping partner. The efficiency and reliability of your shipping operations can directly impact customer satisfaction, brand reputation, and ultimately, your bottom line. In this blog post, we’ll guide you through the key considerations to help you choose the perfect shipping partner for your business.

1. Define Your Shipping Needs:

Before diving into the selection process, it’s crucial to assess your shipping requirements. Consider factors such as shipping volume, destination regions, delivery speed, and special handling needs. By clarifying these aspects, you’ll have a better understanding of the type of shipping partner you require.

2. Reliability and Performance:

Consistency is paramount in the shipping industry. Research the potential shipping partners’ track records regarding on-time deliveries, order accuracy, and damage rates. Look for partners with a history of reliable performance and positive customer reviews. A reliable shipping partner ensures your products reach customers intact and on time, enhancing customer satisfaction.

3. Range of Services:

Different businesses have diverse shipping needs. Whether you’re dealing with domestic or international shipping, explore the range of services each shipping partner offers. From standard shipping to expedited options, and even specialized services like temperature-controlled shipping, choose a partner that aligns with your business’s unique requirements.

It may interest you << At Loyalty Logistics we cater to a wide variety of customers throughout North America. However, our roots have always been focused on High-Value Cargo and the ever-challenging retail industry.>>

4. Technology Integration:

In today’s digital age, efficient shipping goes hand in hand with technology. Look for shipping partners that offer user-friendly online platforms or APIs for seamless order processing, tracking, and communication. Integration capabilities with your e-commerce platform can streamline operations and enhance customer visibility into their orders.

5. Cost-Effectiveness:

While it’s essential to find a reliable partner, cost-effectiveness also plays a crucial role in your decision-making process. Obtain quotes from potential partners and compare their pricing structures. However, don’t solely focus on the lowest price – consider the value you’ll be receiving in terms of services, speed, and reliability.

6. Scalability:

As your business grows, your shipping needs will likely evolve as well. Choose a shipping partner that can accommodate your future growth. Scalability ensures that your shipping operations remain efficient and effective even as your order volume increases.

7. Customer Support:

Shipping hiccups can happen, but having responsive customer support can mitigate potential issues. Choose a shipping partner with excellent customer service that can assist you and your customers promptly in case of any inquiries, delays, or problems.

8. Sustainability and Environmental Impact:

Consumers are becoming increasingly conscious of the environmental impact of their purchases. Consider partnering with shipping companies that have sustainable practices in place, such as eco-friendly packaging and carbon offset programs. Aligning your brand with environmentally conscious partners can enhance your reputation and attract like-minded customers.

9. Industry Experience:

Experience matters. Shipping partners with a solid background in your industry are more likely to understand your specific needs and challenges. They can offer valuable insights and solutions to optimize your shipping operations.

10. Flexibility and Customization:

Every business is unique, and your shipping requirements may not fit into a one-size-fits-all model. Look for shipping partners that offer flexible solutions and customization options to tailor their services to your business’s specific needs.

In conclusion, choosing the right shipping partner is a critical decision that can significantly impact your business’s success. By carefully considering factors like reliability, range of services, technology integration, cost-effectiveness, and more, you can find a partner that aligns with your business goals and provides a seamless shipping experience for both you and your customers. Remember, a well-chosen shipping partner is not just a service provider – they’re an extension of your brand’s promise of quality and reliability.

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